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Using Apple Time Capsule or Airport with BT Infinity

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Are you a BT Infinity customer looking for the best way to set it up with a Apple Time Capsule or Airport Extreme? Not sure which cable to put where or which modem/router to keep? This guide will show you how to set everything up in the most efficient way.

Chances are you will have the following equipment:

  • BT Openreach modem (White)
  • BT HomeHub 3 (Black)
  • An Apple Time Capsule (Router with wireless hard drive). This guide also works for Airport Extreme/Express.
Step 1: Turn all Equipment off.Step 2: The Openreach modem converts the fibre optic signal to digital, so it can be understood by your router (and eventually your Mac/Pc/iPhone/iPad etc). Since the Time Capsule is also a router you wont need your BT HomeHub. (Hooray, less messy cables) You can pack away your HomeHub, but leave the ethernet cable which connects to the Openreach modem.
Step 3 Connect the ethernet cable to the OpenReach modem (socket next to telephone line cable) to the Time Capsule (Far left ethernet socket). See diagram below. Red cable.

Step 4: Switch all equipment on.

Step 5: On your Mac, connect to your Time Capsule using WiFi. (Use the WiFi icon at the top right of your screen) If you have not connected to your Time Capsule before you may need to set up a new password. Your Mac will be connected to your new WiFi network but the internet will not yet be working.

Step 6. Open ‘Airport Utility’ on your Mac. Search with Spotlight ot go to Finder > Applications > Utilities. Click on your Time Capsule and click ‘Edit’. You may need to enter your password again.

Step 7: Click on the Internet tab. Set the following settings:

  • Connect using: PPPoE
  • Account Name ‘bthomehub@btbroadband.com’
  • Leave password as blank.
Click update and wait for the Time Capsule to restart. You should notice the light on the Time Capsule turn green. You are now ready to go online! Don’t forget to configure Time Machine to make sure your files are backing up.


Sources: Mac Plaza. BT Community.

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I'm Luke, I used to work for Apple as a trainer and technician. I am also a qualified Apple Pro with certifications in Aperture 3 and Final Cut Pro. I am also a qualified school teacher and work part-time at a school in the New forest.

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We asked for Luke to come in for a training day with our staff since we were taking over the running of a Mac office and all had very little experience of using them. We found the half a day of training exceptionally useful. We were taught basic things, however we could already see that they would greatly increase our productivity and understanding of how to get the best out of using the Mac computers. The session was the best of both worlds of being taught the basics that we were lacking but without going too basic and wasting time. Will definitely be getting Luke back in again soon!

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Thank you Luke for sorting out all my Apple issues! Luke was able to set up my multiple computers, phones and iPads with home and business email and calendar accounts. I have used his services multiple times and he always knows what to do, from printers, wifi and fix any issues whenever my Mac breaks or I need help with Office apps. Highly recommended.

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