43 Reviews Rated on Google 71 Reviews Rated on FIndex

We am able to assist you on your Mac by viewing your screen and taking control when necessary to get you back up and running.

There is no limit on how short a session can last, and cost as little as £20. Perfect for quick queries or if you’re too far away from us to travel to you.

We use a secure connection between our Southampton service-desk and you provided by Citrix/GoToAssist.

Remote Assistance is available to all UK Mac users.

 Get in touch to arrange support

How does Remote Assistance work?

Unless you are a previous customer of ours, you’ll need to provide a £20 deposit online.

Click the ‘Connect to Your Mac Teacher’ button. Type your name and support key into the form. We’ll guide you through what to type in via phone or email.

A small App will be downloaded onto your computer, simply open it up and we’ll be connect and can access your Mac.

We’ll stay on the phone and help you fix any problems.

At the end of the session, we’ll be disconnected. We can no longer access your Mac without your permission again

You can now get back to using your Mac again. If there’s anything else to pay, we’ll invoice you.

Connect to Your Mac Teacher

Trusted Certified Apple Pro

I'm Luke, I used to work for Apple as a trainer and technician. I am also a qualified Apple Pro with certifications in Aperture 3 and Final Cut Pro. I am also a qualified school teacher and work part-time at a school in the New forest.

Your Mac Teacher, Friendly Training, Help & Support For Apple Users Your Mac Teacher, Friendly Training, Help & Support For Apple Users Your Mac Teacher, Friendly Training, Help & Support For Apple Users Your Mac Teacher, Friendly Training, Help & Support For Apple Users
Trusted Mac Teacher

We asked for Luke to come in for a training day with our staff since we were taking over the running of a Mac office and all had very little experience of using them. We found the half a day of training exceptionally useful. We were taught basic things, however we could already see that they would greatly increase our productivity and understanding of how to get the best out of using the Mac computers. The session was the best of both worlds of being taught the basics that we were lacking but without going too basic and wasting time. Will definitely be getting Luke back in again soon!

Stuart, Southampton

Thank you Luke for sorting out all my Apple issues! Luke was able to set up my multiple computers, phones and iPads with home and business email and calendar accounts. I have used his services multiple times and he always knows what to do, from printers, wifi and fix any issues whenever my Mac breaks or I need help with Office apps. Highly recommended.

K Van Der Vorm, Lymington